From what I can see, it’s extremely rare to come across an unhappy RecTeq customer – not surprising considering the quality of both their products and customer service. We spend a lot of time researching, testing, and communicating with different grill and smoker manufacturers. Great customer service is a by product of their ethos, which unfortunately nowadays is pretty rare. If you have a problem or even a simple question, you can expect to talk to a real person who’s based in the USA who will be happy to help you out. When it comes to customer service, RecTeq is refreshingly good. With proper care, a RecTeq 700 Pellet Grill (or any of their other cookers) can last you a lifetime. You won’t find any cheap parts anywhere on their grills – they are truly built to withstand the test of time. RecTeq has also made a point to ensure that quality is at the center of their design philosophy. What started out as a company with only one product (the RT-680), now has over a dozen premium grills and even more accessories, rubs, and sauces to enhance your grilling experience. They thought the equipment they used day in and day out could be better – so they did something about it.Įver since the inception of RecTeq, the company has consistently pushed themselves to stay ahead of the competition. In 2009, lifelong friends Ray Carnes and Ron Cundy founded RecTeq Grills out of their passion for grilling and smoking. 5 Rec Tec 700 Review – Final Thoughts RecTeq – Quick Brand Overview
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